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Privacy Policy

Your medical records are private and confidential documents. It is the policy of our Practice to maintain security of personal health information at all times.

 

To ensure that this information is only available to authorised members of staff, we abide by the 13 Australian Privacy Principles available at: http://www.privacy.gov.au/health/index.html.

 

You can also access our Privacy Policy from our website (bottom of the page). 

 

PLEASE NOTE: We require written consent from a patient for a family member or friend to collect any prescriptions, pathology forms, results, imaging requests or referrals on their behalf.

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Contact

Alma Street Medical

150 Alma Street

Rockhampton QLD 4700

PO Box 566

Rockhampton QLD 4700

Ph: 07 4922 3300

Fax: 07 4922 1500

E: reception@almastreetmedical.com

Under no circumstances should patients seek medical advice or communicate any health matters or issues regarding their health care via email to our Practice Manager. This may cause a delay in appropriate health care/medical attention.

Opening Hours

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8:30am – 5:00pm

8:30am – 5:00pm

8:30am – 5:00pm

8:30am – 5:00pm

8:30am – 5:00pm

CLOSED

CLOSED

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After Hours and Emergencies

For medical emergencies, please call 000.

Alma Street Medical offers after hours pre arranged Telehealth appointments for patients that cannot attend the clinic during business hours.
 

Appointments can be made by calling the clinic on

07 4922 3300 or online HERE


For last minute after hours, please call Hello Home Doctor Service on 13 41 00 or present at the Rockhampton Base Hospital.

Alternatively, you may present at the Mater Private Hospital (Ph: 4031 3313). Fees will apply.

For any concerns regarding COVID-19 after hours, please call the COVID-19 Hotline on 1343 2584

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